This Privacy Policy explains how wh88 ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects personal information belonging to registered users and visitors of wh88.today. We are committed to handling your data responsibly and in accordance with applicable data protection standards. Please read this Policy carefully alongside our Terms & Conditions before creating a wh88 account.
A plain-language summary of the most important privacy principles wh88 operates by. The full legal text of this Policy follows in the sections below.
wh88 does not sell, rent, or auction your personal data to third-party marketers, data brokers, or advertising networks. Personal information you provide during registration and account use is used solely for the purposes described in this Privacy Policy.
All personal data transmitted between your device and wh88 servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This protects your login credentials, financial transaction details, and identity documents from interception during transmission.
wh88 users have the right to access, correct, and request deletion of personal data held in their account. You may exercise these rights at any time by contacting the wh88 support team. Subject access requests are processed within a reasonable timeframe in accordance with applicable data protection standards.
wh88 processes personal data in accordance with the data protection obligations imposed by its international gaming license. This includes mandatory KYC verification, anti-money laundering record-keeping, and responsible gaming data retention requirements, all of which are handled with appropriate access controls and security measures.
wh88 is designed for Pakistani players. We are aware that Pakistani users have legitimate concerns about the privacy of their financial activity data, particularly where JazzCash and EasyPaisa transaction records are involved. wh88 applies proportionate data minimisation practices and does not retain payment detail data beyond the period required for compliance and dispute resolution.
Marketing communications from wh88 — including promotional SMS messages and email newsletters — are sent only to users who have opted into receiving them. You may withdraw your consent to marketing communications at any time by contacting the support team or updating your account preferences, without any effect on your account standing or game access.
The following table summarises the categories of personal data collected by wh88, the purposes for which each category is processed, and the lawful basis for that processing.
| Data Category | Examples | Purpose & Legal Basis |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, photograph (for KYC verification) | Account registration, age verification, KYC compliance, anti-money laundering obligations. Legal basis: contractual necessity and legal obligation. |
| Contact Data | Pakistani mobile number, email address, residential address | Account communication, OTP delivery, support correspondence, withdrawal notifications. Legal basis: contractual necessity and legitimate interest. |
| Financial Data | JazzCash wallet number, EasyPaisa mobile account, HBL/UBL/Meezan Bank account details (partial), deposit and withdrawal transaction records in PKR | Payment processing, withdrawal verification, AML transaction monitoring. Legal basis: contractual necessity and legal obligation. Full payment credentials are not stored on wh88 servers. |
| Transaction & Gaming Data | Bet history, casino session records, slot play history, bonus usage, deposit history, withdrawal history, account balance ledger | Account management, dispute resolution, responsible gaming monitoring, regulatory record-keeping. Legal basis: contractual necessity, legal obligation, and legitimate interest. |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Platform security, fraud detection, device recognition, account protection. Legal basis: legitimate interest in preventing fraud and maintaining platform integrity. |
| Usage Data | Pages visited, features accessed, time spent on the Platform, navigation patterns | Platform improvement, user experience optimisation, responsible gaming analytics. Legal basis: legitimate interest. |
| Communications Data | Records of support chat conversations, email correspondence, support ticket history | Support quality assurance, dispute resolution, account query records. Legal basis: legitimate interest and contractual necessity. |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, session time alert preferences, responsible gaming interaction records | Delivery of responsible gaming tools, compliance with licensing responsible gaming obligations. Legal basis: legal obligation and vital interests of the data subject. |
wh88 users have the following rights in relation to their personal data. These rights may be exercised by contacting the support team at [email protected].
You may request a copy of all personal data wh88 holds about you. We will provide a structured summary of your data within a reasonable timeframe upon receipt of a verified subject access request.
If any personal data held by wh88 is inaccurate or incomplete, you have the right to request correction. Contact the support team with the specific details to be updated and supporting evidence where applicable.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that certain data categories must be retained by wh88 to satisfy legal and regulatory obligations and cannot be deleted on request alone.
You may request that wh88 restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data held, or where you have objected to processing and a determination of legitimate grounds is pending.
Where processing is based on your consent or on a contractual relationship, and is carried out by automated means, you may request a copy of your personal data in a commonly used, machine-readable format for transfer to another service provider.
You have the right to object to wh88's processing of your personal data where processing is based on legitimate interests — including profiling for responsible gaming purposes. wh88 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where you have consented to receive marketing communications from wh88, you may withdraw that consent at any time. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to the withdrawal, and will not affect your account access or standing.
If you believe wh88 has handled your personal data unlawfully or in breach of this Privacy Policy, you have the right to lodge a complaint. Please contact the wh88 support team in the first instance at [email protected] before escalating to a supervisory authority.
wh88 is a premium online betting and casino platform operated under an international gaming license. The Platform is accessible at wh88.today and offers sports betting (including cricket betting on PSL, T20 Internationals, and bilateral series), live casino games, slot titles, fishing arcade games, and related services — all denominated in Pakistani Rupees (PKR) and designed specifically for Pakistani players.
For the purposes of this Privacy Policy, wh88 is the data controller in respect of personal data collected from users of the Platform. All data protection enquiries, subject access requests, correction requests, and erasure requests should be directed to:
wh88 collects personal data in the following categories, as described in greater detail in the summary table earlier in this Policy:
wh88 applies a data minimisation principle — we collect only the personal data that is necessary for the specific purposes described in this Policy. We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where identity document submission incidentally includes such information as part of a government-issued document required for KYC compliance.
wh88 collects personal data through the following mechanisms:
wh88 uses collected personal data for the following purposes:
wh88 processes personal data on the following legal bases as applicable to each processing activity:
wh88 does not sell your personal data. We share personal data only in the following limited circumstances:
wh88 retains personal data for the period necessary to fulfil the purposes described in this Privacy Policy, taking into account applicable legal, regulatory, and operational retention requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
wh88.today uses cookies and similar tracking technologies to operate the Platform, maintain your session state, detect fraud, and understand how users navigate the Platform. The following categories of cookies are used:
wh88 does not place third-party advertising cookies on your device. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from accessing your wh88 account.
wh88 implements appropriate technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no internet transmission or data storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to affected users, wh88 will notify impacted individuals in accordance with applicable notification obligations.
As an internationally licensed gaming platform, wh88 may process personal data on servers and through service providers located outside Pakistan. Where personal data is transferred internationally, wh88 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to applicable data protection requirements. These safeguards may include contractual clauses, data processing agreements, and verification of recipient data security standards. By using the wh88 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan for the purposes described in this Policy.
The wh88 Platform is strictly restricted to individuals aged 21 years and above. wh88 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. If wh88 discovers that personal data has been collected from a minor, the associated account will be immediately suspended, the data deleted, and any deposited funds returned. Parents or guardians who believe a minor may have accessed wh88 should contact the support team at [email protected] immediately.
To exercise any of the data subject rights described in this Privacy Policy, please contact the wh88 support team at [email protected]. Your request should include your full name, the email address associated with your wh88 account, and a clear description of the right you wish to exercise and the specific data it relates to. wh88 may require additional identity verification before processing a subject access or data erasure request to ensure the security of your data.
wh88 will respond to verified data subject requests within 30 days of receipt. Where the complexity or volume of requests requires additional time, the response period may be extended by a further 60 days, with notification to the requesting user. wh88 does not charge a fee for processing standard data subject requests.
wh88's responsible gaming tools — including deposit limits, session timers, loss limits, and self-exclusion — necessarily involve the collection and processing of personal data relating to your gambling behaviour and account interaction patterns. This data is used exclusively to deliver the responsible gaming features you have requested or that wh88 is required to provide under its gaming license conditions. It is not used for marketing profiling.
Self-exclusion records are retained indefinitely and are not subject to erasure requests, as their retention is necessary to enforce your self-exclusion and prevent re-registration. For further information about wh88's responsible gaming programme, please visit the Responsible Gaming page.
wh88 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform data processing practices. Material amendments will be communicated to registered users via email to the address on file or by a prominent notice on the Platform prior to the amended Policy taking effect. The effective date at the top of this Policy will be updated to reflect the date of any amendment. Continued use of the wh88 Platform following the publication of an amended Privacy Policy constitutes acceptance of the revised terms.
All privacy-related queries, subject access requests, and data correction or erasure requests should be submitted to:
If you are not satisfied with wh88's response to your privacy concern, you may have the right to escalate the matter to the relevant supervisory authority responsible for data protection oversight in the jurisdiction applicable to wh88's operating license. The wh88 support team can provide further details of the applicable supervisory authority upon request.
Review our full Terms & Conditions, explore responsible gaming tools, or visit the FAQ — your wh88 account is protected by serious data security. 21+ only.
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